ENROLLMENT MARKETING Pathways · Campus Concierge
Meet your students’ single stop to campus resources and services.
Capture Campus Concierge gives students one simple place to book, reserve and queue for the campus services they need to succeed, leading to higher retention and graduation rates.
One stop shop for students.
One simple system for your team.
Many digital one-stop shops just move the complexity from the student to a spreadsheet or list of addresses and phone numbers. Capture Campus Concierge is built on a different philosophy: consolidate the request, not the department. Students search and book by service, not by office, while staff keep working from the calendars, queues and dashboards built around their existing workflow.
How it Works
Find and start any service from one digital stop
Students don’t think in departments — they think in tasks: book a tutoring session, pay a bill, reserve a study room, or join the IT help queue. Capture Campus Concierge lets students search and act by service, not by office, so they can find, book, pay for, or check in to any campus resource from a single front door — no more bouncing between five different systems to get one thing done.
Fulfill the request, even when college gets chaotic
Missed appointments and no-shows are a fact of campus life. Capture Campus Concierge keeps things moving with automated reminders, digital check-in, and automatic rescheduling when a student misses a slot. Smart gates match eligible students to the right service in real time, and queues overflow into scheduled appointments automatically, so no one is stuck waiting in line for help that isn’t coming.
Give staff time back, not more to manage
46% of student success staff are considering leaving their jobs, and 37% of advisors report burnout. Capture Campus Concierge gives time back with two-way calendar sync that keeps staff, faculty and student schedules aligned, and smart gates that keep availability open for the students who actually qualify for a service — instead of clogged with the wrong requests.
See usage and demand across every service from one dashboard.
Track appointment volume, queue wait times, no-show rates and staff workload across every department in real time from one usage dashboard, so leadership can deploy staff efficiently while keeping availability open for students.
Fully integrated with your SIS and campus systems
Every appointment, reservation and queue ticket connects back to your SIS and other backend systems, campus websites, mobile apps and kiosks, so students can access services securely while IT is able to gain cost savings by consolidating vendors.
Give your students one digital front door to campus
Get a demo to see how Capture Campus Concierge can boost retention, cut IT sprawl, and give students one simple way to get the help they need.