FOR ADMISSIONS COUNSELORS

Capture ranks prospects by real-time engagement and surfaces their full history in the same platform where counselors work, so they spend less time preparing and more time on outreach that lands and drives action.

Guessing who to call costs
more than time

The lists waiting for counselors each morning reflects who’s paying attention today or who needs to be re-engaged. Each morning, counselors open a ranked list built from real-time engagement so they can prioritize their hottest prospects.

Never start a conversation blind

You choose the channel, Copilot drafts the message, and every reply logs to your CRM automatically. Text or email from threaded inboxes with on- and off-line reply notifications. Save time with AI-drafted messages and automatic logging.

16.6%

54%

7%


“Capture is basically a cheat code that lets me reach out and help with whatever students are checking out on our website.”

Explore Partner Stories

All your questions, answered.

How does Capture decide which prospects counselors should contact first?

Capture ranks prospects using real-time engagement, not static demographics or a fixed list. Each morning, counselors get a live-updated list built from who’s actively engaging today and who needs re-engagement, so outreach starts with the highest-priority prospects instead of a guess.

Every prospect’s complete behavioral history lives in one place: what they’ve researched, opened, and ignored, all visible before the first conversation. Counselors work from a single record instead of checking multiple systems to piece the story together. That context turns a first call into an informed one.

Yes. Capture’s Slate integration logs every outbound message and inbound reply in real time, so records stay current without manual entry. Counselors can text or email from a threaded inbox and get notified the moment a prospect responds, whether they’re online or off.

AI-drafted message content is available to partners using Counselor Copilot, which drafts a message based on each prospect’s behavioral history for the counselor to review or edit before sending. Counselors without Copilot can still send individualized 1:1 messages from inside Capture using the same behavioral context. Either way, every reply logs back to the CRM automatically.

Yes. Once a student deposits, a quiet engagement pattern actually moves them higher on a counselor’s list, since it can be an early sign of melt risk. Capture adjusts prioritization to funnel stage, so counselors catch a fading commitment before it becomes a lost enrollment.